Privacy Policy

Last Updated: [1st July 2025]

1. INTRODUCTION

Welcome to Ray Advertising LLC ("we," "us," "our," or "Ray Advertising"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.rayadvertising.com (the "Website") or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all visitors, users, affiliates, advertisers, and anyone who accesses or uses our services.

2. COMPANY INFORMATION

Ray Advertising LLC
1267 Willis ST STE 200
Redding, CA 96001
United States
Phone: (888) 870-9196
Email: [email protected]
Website: www.rayadvertising.com

3. INFORMATION WE COLLECT

3.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address

• Business Information: Company name, job title, industry, business address

• Account Information: Username, password, account preferences

• Financial Information: Payment details, billing address, tax information

• Communication Records: Messages, inquiries, support requests

• Marketing Preferences: Subscription preferences, communication choices

3.2 Automatically Collected Information

We automatically collect certain information when you visit our Website:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on site, click patterns, referral sources

• Location Data: General geographic location based on IP address

• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

3.3 Third-Party Information

We may receive information about you from:

• Affiliate Partners: Performance data, conversion information

• Advertising Partners: Campaign metrics, audience insights

• Social Media Platforms: Profile information when you connect social accounts

• Data Providers: Publicly available information, demographic data

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

4.1 Service Provision

• Process and manage your account

• Provide affiliate marketing and lead generation services

• Execute advertising campaigns and track performance

• Process payments and manage billing

• Provide customer support and respond to inquiries

4.2 Business Operations

• Analyze website usage and improve our services

• Conduct market research and analytics

• Develop new products and services

• Maintain security and prevent fraud

• Comply with legal and regulatory requirements

4.3 Marketing and Communication

• Send newsletters and promotional materials

• Notify you about service updates and new offerings

• Conduct surveys and feedback collection

• Personalize your experience and content

• Manage affiliate and partner relationships

4.4 Legal and Compliance

• Comply with applicable laws and regulations

• Protect our rights and interests

• Resolve disputes and enforce agreements

• Respond to legal requests and court orders

5. INFORMATION SHARING AND DISCLOSURE

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Web hosting and technical infrastructure

• Payment processing and financial services

• Email marketing and communication platforms

• Analytics and performance tracking

• Customer support and helpdesk services

5.2 Business Partners

We may share information with:

• Affiliate Partners: Performance data, commission information

• Advertising Partners: Campaign metrics, conversion data

• Lead Buyers: Qualified lead information as per agreements

• Technology Partners: Integration and platform connectivity

5.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests

• Protect our rights, property, or safety

• Prevent fraud or illegal activities

• Enforce our terms and conditions

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account

• Comply with legal obligations and regulatory requirements

• Resolve disputes and enforce agreements

• Conduct business analytics and improvements

Retention Periods:

• Account Information: Retained while account is active plus 7 years after closure

• Financial Records: Retained for 7 years for tax and accounting purposes

• Marketing Data: Retained until you opt-out or 5 years, whichever comes first

• Website Analytics: Retained for 2 years for performance analysis

7. YOUR RIGHTS AND CHOICES

7.1 Access and Control

You have the right to:

• Access your personal information we hold

• Update or correct inaccurate information

• Request deletion of your personal information

• Opt-out of marketing communications

• Request data portability

7.2 Marketing Communications

You can opt-out of marketing communications by:

• Clicking the "unsubscribe" link in emails

• Updating your account preferences

• Contacting us directly

• Managing cookie preferences

7.3 Cookies and Tracking

You can control cookies through:

• Browser settings and preferences

• Third-party opt-out tools

• Cookie consent management

• Privacy-focused browser extensions

7.4 Opt-In Consent

You may choose to opt in to receive communications, updates, and marketing materials from Ray Advertising. By opting in, you agree to receive:

• Marketing and promotional emails

• Newsletters and industry updates

• Affiliate program updates

• Advertiser program updates

• Product and service announcements

You can manage your communication and consent preferences anytime by visiting our Opt-In Consent Center:
https://www.rayadvertising.com/opt-in

On this page, you can choose the types of messages you want to receive and provide or withdraw consent for data processing in accordance with this Privacy Policy.

7.5 Opt-Out Rights

You may opt out of receiving certain communications at any time. You can opt out by:

• Clicking the “unsubscribe” link in marketing emails

• Updating your preferences in the Opt-In Consent Center

• Contacting us at [email protected]

• Requesting removal from specific communication lists

If you opt out, we may still send essential transactional messages, such as account updates, security notifications, or important service-related information.

To manage or cancel your communication preferences, visit:
https://www.rayadvertising.com/opt-in

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for website functionality

• Analytics Cookies: Track website usage and performance

• Marketing Cookies: Deliver targeted advertisements

• Functional Cookies: Remember your preferences and settings

• Third-Party Cookies: Placed by our partners and service providers

8.2 Cookie Management

You can manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. DATA SECURITY

We implement comprehensive security measures to protect your information:

9.1 Technical Safeguards

• SSL/TLS encryption for data transmission

• Secure servers and data centers

• Regular security audits and assessments

• Access controls and authentication

• Firewalls and intrusion detection systems

9.2 Administrative Safeguards

• Employee training on data protection

• Background checks for staff with data access

• Data handling policies and procedures

• Regular security policy updates

• Incident response procedures

9.3 Physical Safeguards

• Secure office facilities

• Restricted access to data storage areas

• Surveillance and monitoring systems

• Secure disposal of physical documents

10. INTERNATIONAL DATA TRANSFERS

As we operate globally with offices in the United States and Bangladesh, your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for international transfers through:

• Adequacy Decisions: Transfers to countries with adequate data protection

• Standard Contractual Clauses: EU-approved transfer mechanisms

• Data Processing Agreements: Binding agreements with international partners

• Privacy Shield/Other Frameworks: Compliance with recognized transfer frameworks

11. CHILDREN'S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

12. CALIFORNIA PRIVACY RIGHTS

12.1 CCPA Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal information collected

• Right to Delete: Request deletion of personal information

• Right to Opt-Out: Opt-out of sale of personal information

• Right to Non-Discrimination: Not be discriminated against for exercising rights

12.2 "Shine the Light" Law

California residents may request information about how we share certain personal information with third parties for direct marketing purposes.

13. NEVADA PRIVACY RIGHTS

Nevada residents have the right to opt-out of the sale of their personal information. We do not currently sell personal information as defined by Nevada law.

14. EUROPEAN UNION PRIVACY RIGHTS

14.1 GDPR Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: Access your personal data

• Right to Rectification: Correct inaccurate personal data

• Right to Erasure: Request deletion of personal data

• Right to Restrict Processing: Limit how we use your data

• Right to Data Portability: Receive your data in a portable format

• Right to Object: Object to certain processing activities

• Right to Withdraw Consent: Withdraw consent for data processing

14.2 Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent

• Contract: Processing is necessary for contract performance

• Legal Obligation: Processing is required by law

• Legitimate Interest: Processing is necessary for our legitimate business interests

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

• Post the updated policy on our Website

• Update the "Last Updated" date

• Notify you via email or website notice

• Provide a reasonable notice period before changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

16. CONTACT INFORMATION

16.1 Privacy Questions

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: (888) 870-9196
Mail: Ray Advertising LLC
Privacy Officer
1267 Willis ST STE 200
Redding, CA 96001
United States

16.2 Data Protection Officer

For EU-related inquiries, you may contact our Data Protection Officer: Email: [DPO Email]

16.3 Supervisory Authority

EU residents have the right to file a complaint with their local supervisory authority if they believe their data protection rights have been violated.

This Privacy Policy constitutes our complete privacy statement regarding the collection, use, and protection of your personal information. By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.